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Frequently asked questions

What are the check-in and check-out times at Hotel Kaiserhof Heringsdorf?

Check-in: from 3 p.m.

Check-out: until 12 p.m.

Early check-in or late check-out is possible on request.

Are there accessible rooms at the Hotel Kaiserhof Heringsdorf?

Yes, the Hotel Kaiserhof Heringsdorf has barrier-free rooms in the Promenade double room with terrace category.

What should I bear in mind if I am traveling with a child? Are extra beds available?

At the Hotel Kaiserhof Heringsdorf children under 6 years stay free of charge in their parents' room, children from 7 years pay € 45 for bed and breakfast and from 13 years a price of € 80 for bed and breakfast applies. Regarding the extra bed, please contact the hotel by E-Mail.

What are the cancelation conditions at Hotel Kaiserhof Heringsdorf?

Cancellation conditions depend on the offer booked, you will find these in your booking confirmation e-mail.

Can I bring my pet with me?

Pets are allowed in some room categories at the Hotel Kaiserhof Heringsdorf. The daily fee is € 20 per dog / night. Please enquire before booking which category is available for your arrival with a pet. Should there be a higher cleaning effort, the final cleaning fee increases to € 120.

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